“Large enough to serve you, small enough to know you.” This is a fairly old adage, but one that was invented for stellar companies such as VTI. Not only is VTI the best in the [vacuum metallization] industry, but they are arguably the very best in customer service. They answer with a smile, always ready to serve, and frequently go above and beyond the normal call of duty to meet our aggressive demands with lead time. Quality is always top notch with a lot of attention paid to detail, and quality issues (although very infrequent) are always met with top problem-solving professionalism. They bend the furthest I’ve seen without actually breaking. Highly recommended supplier, bar none.